Erica joined the Ice Bears staff in 2021. She is the daughter of former Director of Ticket Sales Buzz Parrinello and has been around the Ice Bears for the majority of her life. She is a 2020 graduate of the University of Tennessee and brings years of experience as an Account Executive before moving on to being the Director of Game Operations, Promotions, and Social Media. Before moving back home to Knoxville, she worked in Hockey Operations for a rink in Detroit and has extensive knowledge of the game that will be a valued asset to providing the best atmosphere that our season ticket holders and fans have enjoyed for years.